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  • Jeff Michael: Repair Your Credit and Knock Out Your Debt

    Jeff Michael: Repair Your Credit and Knock Out Your Debt
    I highly recommend this book because I wrote it.

  • Edie Milligan: Tips from the Top: Targeted Advice from America's Top Money Minds

    Edie Milligan: Tips from the Top: Targeted Advice from America's Top Money Minds
    I have about a dozen entries in this book.


  • DISCLAIMER: The opinions presented on this weblog are solely those of its author, and do not represent the opinions of my employer or clients. I cannot guarantee that the materials presented on this site will be error-free, or that any errors will be corrected. I make no representations as to the accuracy, correctness, or reliability of the information presented here; this site reflects only the personal opinions of its author and is for entertainment purposes only. * Further, this site is not responsible for any comments left in response to weblog posts, and we neither endorse nor guarantee any content contained therein, nor do we endorse any materials, websites, or services linked to in comments left by blog readers. I reserve the right to remove comments at will, but accept no obligation to do so.

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Practical Money Skills for Life

Someone just reminded me of Visa's Practical Money Skills for Life site. They're doing to some great work there, and anyone looking for some free financial literacy resources could spend a lot of time reading their articles and downloading materials.

In particular, they have a lot of resources for parents and teachers, so if you're looking for ways to teach your kids about personal finance, give them a look.

(In a side note, the poll they have currently on their home page asks "Who should manage financial literacy mandates," and fails to offer "none of the above" as a choice. Looks like it's inevitable that taxpayers will pick up the tab for this. I'm sure the creditors appreciate that.).

Wikipedia still sucks

I just happened on the "credit counseling" entry on Wikipedia for the first time in over six months. I created that page initially, and I stand behind my first version as the only objective and accurate entry on the subject. It didn't take long for bankruptcy lawyers to find the page and start injecting their opinions, then collection agents, BAPCPA opponents, etc. I gave up pretty soon on the project.

Well, it just kept getting worse after I left it alone. The page as it is supplies a completely one-sided, incorrect, and misleading take on credit counseling, with virtually every sentence offering an unsupported attack on the subject. My favorite recent act of stupidity on that page is this addition, to the "history of credit counseling":

NFCC was really started as a collection agency for Sears and J.C. Penney, along with other major creditors, to help recover money lost to bankruptcy.
This is an encyclopedia?

Not only is it a terrible sentence, but it gets things precisely wrong. It represents things exactly in reverse of the intent of the NFCC. The NFCC was the creditors' way of "giving back" and trying to improve their image. Sure they stand to recover funds owed to them, but they voluntarily funded a nationwide network of counseling services to help people avoid bankruptcy. If they just wanted collection agencies, they could have dispensed with the non-profit counseling and just hired collectors.

And hold your fire on accusing me of shilling. Anyone who reads this blog regularly knows I think the creditors are evil and I criticize the NFCC all the time; I hate the way it's currently being run. But I think an encyclopedic entry on the history of the organization can be objective and informative without the author venting his/her biases and turning the thing into a useless pack of lies.

I've long since stopped relying on Wikipedia for anything, but my revulsion at this failed experiment is totally reaffirmed.

More on the SUPCCA

I blogged recently on the "Stop Unfair Practices in Credit Cards Act," but I missed something important. I mentioned how the law would

ban interest from being charged on any portion of a credit card debt that the consumer paid on time during a grace period.
I zeroed in on the words "grace period," and didn't get the implications of that change. That clause would ban 2-cycle billing.

That's a big deal, and a good argument in favor of the proposed legislation. Paul Wenske's column in the Kansas City Star gives a pretty good overview of all of this.

Great advice

From the American Chronicle, here are 5 things to do when credit card companies start threatening you.

One of the things a lot of people get confused about in regard to the Fair Debt Collection Practices Act is that the FDCPA doesn't apply to original creditors.* It only comes into effect when a third-party debt collector or junk debt buyer contacts you. The original creditor you borrowed from is free to threaten you and be generally more abusive than a third-party debt collector. When they call, the advice linked to above is very useful. You don't have to be so cooperative when a third-party debt collector makes threats.

*The exception to this is when the original creditor uses a different name. If they do that, by law they're a third party collecting a debt on behalf of someone else (their true name). A collector working for your creditor is only exempt from the FDCPA if s/he uses the creditor's name and states that s/he is employed by the creditor.

A story I missed

The week before last I was on vacation and missed this story. (Thanks to BizzyBlog for pointing it out.)

The original story Techdirt is linking to has been removed, but I do recall seeing something like this. You can improve your credit by becoming an authorized user on another person's credit card (someone with a very good credit history). I didn't realize there was a service in place to facilitate this, though. Apparently you can become an authorized user on a perfect stranger's account if you pay a service to match you up. I don't know what they pay the cardholder with the good credit to do this, though.

I can tell you this; whatever they're paying, it's not enough. You'd have to have rocks in your head to take this kind of risk. In my seminars, my standard advice is this; if you can get someone to co-sign for you, great. But under no circumstances should you co-sign for someone else.

I'm even reluctant to recommend people co-sign with their children. I've seen way to many people brought to the brink of bankruptcy by their kids, and the dirty non-secret of identity theft is that it's frequently a family member who's racking up unauthorized charges in your name.

As for the people with bad credit histories who are benefiting from this obviously fraudulent tactic to qualify for mortgages, what will be said of them when they ultimately lose their homes to foreclosure? Probably something like "Those evil, irresponsible predatory lenders have done it again."

Kate says it better

I went off on a bit of a rant yesterday re: credit card agreements. Sorry about that.

My favorite artist, Kate Bingaman, says it better on her site's shop, where she's selling pillows that are handstitched with your favorite credit card logo:

Let your couch accessories reflect your credit cards! Don’t keep the cards in your wallet! Display how much you love them! Rest your head on a sky high APR! Dream of a lower one! Pull your credit card companies close. Hug them. Love them. Aren’t one sided relationships fun?

"Aren't one-sided relationships fun?" 5 words that sum up what I tried to say yesterday with 800.

Go buy something from Kate.

New laws limiting creditors?

Here's an AP story courtesy of the Houston Chronicle that discusses a proposed law that would limit certain creditor practices that most of us agree are evil.

The law would

ban interest from being charged on any portion of a credit card debt that the consumer paid on time during a grace period.
There are credit cards that have a fair grace period policy, but it's not always easy to determine whether your creditor has given you one of them. It seems this law would force all creditors to abide by the same policy towards grace periods. I wonder if they'll force all creditors to have grace periods of the same length (30 days?).
Require increased interest rates to apply only to future debt on a credit card account, not to debt incurred prior to the increase.
I don't have a problem with this. The problem with creditors is that the agreements they have their customers sign are completely one-way and meaningless. The creditor is free to change any clause at will without being required to solicit written consent from the borrower. Normally I'd argue for to keep the government out of voluntary agreements between banks and their customers, but as far as I'm concerned, creditors engage in fraud and coercion when they change their existing credit card agreements at will. At least with this proposed part of the bill, some part of their fraud would be regulated.
Prohibit charging of interest on credit card account fees, such as late payment fees and fees for going over the credit limit.
This makes sense, too.
Prohibit charging of repeated over-limit fees for a single instance of exceeding a credit limit, and allow the fees to be charged only when the consumer's action, rather than a penalty, causes the limit to be exceeded.
Yeah, sure.
Ban so-called "pay-to-pay" fees, often charged when consumers make payments on their accounts by telephone. Such fees would be prohibited for any form of payment, including mail or electronic transfer.
I'm not so sure about this one. If it's vastly more expensive for a creditor to accept payments by phone than by mail or internet, why shouldn't the payer have to compensate them for that cost? The issue here is that people wait until the last minute to pay their bills, and they want to talk to a live person to make sure their payment will be credited immediately so they won't be hit with late fees. But that live person is expensive, especially if it's a U.S. based call center. In those rare instances where I've had an urgent payment that needed to be posted right away, I didn't object to paying a fee to make sure the payment posted immediately. Maybe this proposed law could require creditors to process internet payments immediately and credit mailed payments on their postmarked date.
Require payments to be applied first to the portion of the account balance with the highest interest rate.
I do think the consumer should have the right to decide how the principle part of their payments are distributed, and naturally they'd want to pay off the highest-rate debts first.

I'd only wish increased government regulation on my worst enemy. In this case, the creditors deserve it. Ultimately, they could throw out all of these clauses if they'd just say that creditors have to abide by the original signed contract they get from their borrowers, and that any changes require a signed agreement. A contract that allows one of the parties to change any part of the agreement at will isn't a contract at all. Consumers should sign a credit card agreement knowing precisely what their rates will be, what fees they'll be charged and under what circumstances. If that written contract changes for any reason, the creditor should be required to get the customer's signature agreeing to the changes.

If such a law were in place, I'd be able to tell you which creditors engage in the odious fee structures, interest hikes, grace period trickery, etc. that this new legislation is aiming to regulate. Then the market, rather than congress, could decide which credit cards deserve to survive, and the ones with the worst policies would go under. Right now, it's impossible to say whether a creditor will jack up your rates or add new fees at a moment's notice, so when asked "which creditors are evil?" the short answer is "all of them."

I guess all I can do for now is recommend the most consumer friendly credit card issuers, since I think they're the least likely to rewrite credit card agreements after the consumer has signed them. In particular I suspect BB&T is probably the most likely to treat it's customers fairly. (Based on their stated philosophy.)

Scary credit card fraud story from London

A "This Is London" story shows the serious potential danger that credit card fraud poses. British police recently charged thousands of people with child pornography when they recovered credit card information from child porn websites.

Hundreds of those accused were not guilty; thieves had used their credit card information on the sites.

Police don't tend to take credit card fraud seriously: the credit card holder doesn't usually lose any money, so they police don't consider him or her the victim. They way they see it, the only real victims are the credit card companies, who don't bother with small-potatoes credit card fraud.

But of course the credit card account holder is a victim, and even more so in cases like this where the thief uses the card for illegal purposes. I think the police should have confirmed that the credit cards were actually used by their owners before making these life-destroying accusations.

As the reader comments in the linked story suggest, the lesson for us is to be diligent in checking credit card statements; the faster you identify fraudulent charges, the less likely you are to have something terrible happen with your credit card.

LA Times article on junk debt buyers

Back from vacation to find this nice article from the LA Times about junk debt buyers. It's great to see someone from the old media finally talking about this; I've been complaining about junk debt buyers for years.

The article has a good overview of how JDB's work, and some good advice on how to respond to them. And interesting bit of history is provided in the article; turns out the federal government caused a boom in the junk-debt-buying industry when they sold off debts they acquired in the S&L bailouts of the 80's. Figures; anything as odious as the junk debt buying industry would naturally owe its continued existence to the government.

And for the inevitable debt collectors who will post a comment here to the effect of "IF YOU OWE THE DEBT, YOU SHOULD PAY IT... PERIOD!!!!" Get a grip. JDB's are indiscriminate; they regularly collect debts that were discharged in bankruptcy or harrass the wrong people for debts they never owed. People shouldn't be harangued into paying debts they don't rightfully owe so some collector can make a quota. JDB's are the living justifaction for laws as onerous as the FDCPA.

No posting this week

Light to no posting this week as I'm out of town on a trip. Be back later this week!